- that dying people deserve the very best we have to offer.
- that no one should suffer pain or other symptoms when comfort is possible.
- that no one should have to die alone or lonely.
- that a loving, homey environment enables death to be a part of personal, family story rather than a medical event.
- that surroundings, aromas, cleanliness and kindness always matter.
- that family and friends deserve our care as much as the person dying.
- that enabling family to be present as a daughter, son, husband, wife, sibling or friend and not the caregiver is just what some people need to cope, grieve and say goodbye.
- that dignity and comfort are more important than tasks and schedules.
- that music, birds, candles and touch make a difference, even to those who can’t respond.
- in partnering with hospice organizations and other service providers to avoid duplication of services already available in the community.
- our care is important because it is the right thing to do.
- in sharing what we’ve learned.